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COMMUNITY NEWS

Al Salam Bank launches its online platform

Jul 18, 2017 11:47 AM

Al Salam Bank-Bahrain one of the pioneering Shari a-compliant banks in the kingdom has launched an upgraded online banking platform for its individual customers. The new version uses best-in-class technology...

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Al Salam Bank-Bahrain, one of the pioneering Shari’a-compliant banks in the kingdom, has launched an upgraded online banking platform for its individual customers.

The new version uses best-in-class technology and will now allow customers to register for the service online enabling them to both execute their banking transactions as well as receive information regarding their financial and non-financial transactions at the click of a button, without the need to visit a branch.

The new version also permits a customer-defined user name and password which can be reset by them along with a One Time Password (OTP) giving customers added security eliminating considerable back-office management and provides quicker service time-frame.

As part of the added security enhancements, customers can also choose a secure access image and caption to be confirmed during login with the help of a virtual login keypad, said the bank.

Mohammed Buhijji, head of retail banking of Al Salam Bank-Bahrain, said: “Al Salam Bank first introduced its online banking service to customers in 2007, and I am pleased to announce that the improved and upgraded version of the service which we are launching today offers a much wider range of new services and features including advanced security enhancements such as self-resetting of user password online and OTP services to our beloved customers. Over the years, we have been working towards leveraging technology as well as providing convenient and easily accessible banking services through a range of channels such as ATMs, the internet and through our mobile banking application that is made available to download from App store and Play store (android) in an attempt to make banking convenient and further boost the customer experience.

“With our Online Banking and Mobile Banking service, we are confident that our customers will have better control of their finances safely, quickly and conveniently. This new initiative is in line with our philosophy of keeping the customer's needs as the focal point of our business providing them with an online service that efficiently caters to the ever-changing banking requirements of customers.”

Customers can enroll for the new online banking service by completing the self-registration process online at www.alsalambahrain.com.

Through the improved listing of the Online Banking services, customers will be able to view all their account statements, financing details, accounts and credit card as well as prepaid card transactions, add beneficiaries, review history of all their online banking transactions at a glance and make their card payments in real-time.

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